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The iTero® Certified Pre-Owned (CPO) Program Buyer's Guide

Written by Chris Koch | August 17, 2023

For over a decade, dental professionals have been ditching traditional impressions and materials in favor of their digital counterpart, the intraoral scanner. With years of development and great demand from the dental community, intraoral scanners are more powerful, comfortable, easy-to-use and affordable than ever before. It's become quite a crowded marketplace, with new options arriving constantly! 

Today, when you chat with colleagues, the conversation rarely starts with IF you are using digital impressions but rather WHICH BRAND/MODEL did you choose and why?

With so many great options out there, the comparison between brands largely comes down to personal preference and experience.  However, a few manufacturers have emerged as front-runners in  the market, giving dentists and specialists the best possible user experience.

In case you missed it, we've asked our experts to rate the leading I/O scanner brands based on feedback and experience we get from doctors we speak with in our article: Today's Top Intraoral Scanner Brands

 

One of these leading brands is iTero®, most famously known for its exclusive integration with a certain, super well-known brand of clear aligners (full disclosure - we are a certified pre-owned iTero dealer)

Orthodontists quickly became early adopters of iTero intraoral scanning technology as an alternative to traditional impressioning. Because iTero is manufactured by the same company as Invisalign®, dentists and orthodontists working with the popular clear aligner brand saw the benefit of switching to intraoral scanning to improve their Invisalign workflow.

Beyond orthodontics, the iTero brand also has quite a significant reputation in restorative dentistry. To date, iTero scans have been used in over 10 million restorative crowns, bridges, and custom implant abutment cases.

The current generation of iTero Element® intraoral scanners are designed to deliver speed, reliability, intuitive operations, and outstanding visualization capabilities, for a multitude of clinical applications. And, recently, iTERO decided to add “outstanding value” to the iTero’s list of admirable traits.

In 2022, iTero began offering a value-based option to offer an easy entry into digital dentistry, through their certified pre-owned (CPO) program. iTero CPO scanners are supported just like new through iTero's dedicated training & support teams AND include software, subscription & warranty with NO monthly fees for up to 3 years with an option to continue!

So, what does this mean for you and how does this program compare to a new iTero unit?

Today, we're going to explore the iTero CPO program, including the key features of all iTero scanners, the advantages of buying a CPO unit, and finally iTero CPO purchase plans.

My iTero Software 

Let's start with one of the most synonymous pieces doctors associate with iTero: its powerful My iTero software. On a new iTero purchase, this software is included with a monthly fee - largely based on its value added to dentists and labs beyond what other i/o scanner brands offer. On a new purchase, your My iTero subscription gives you:

  • Access to submit Invisalign cases
  • Award-winning restorative program
  • Easy-to-use operator guide
  • Dedicated training and support (to help you and your staff get scanning as quickly as possible, with hand-held customer success)
  • Human-centered review on scans (giving you the most complete scan before submitting to a lab, mill, etc.)

It's clear to see iTero places significant importance on offering leading-edge software. After all, it's the software that powers the scanner, the user-interface and overall experience of utilizing your scanner. With human-based support, you'll feel confident you and your staff can maximize the value you're getting from your scanner.

For example, let's quickly review the operator guide feature built into the My iTero interface. The operator guide walks you through taking the necessary scans for specific procedures, so you get the best results in a fraction of the time of other digital  impressioning systems. For example, if you’re doing a restorative procedure, the system guides you through 5 scanning segments to complete the workflow from treatment planning to prepped tooth. 

Once scans are complete, iTero makes it easy to share the results with both your patients and your labs/referrals. iTero scanners produce high-quality 3D images, perfect for chairside visualization with patients.

For more information on how iTero scanners are used in various clinical applications, check out our article: What Is an iTero Scanner Used For?

 

Dedicated iTero Training & Support Teams

Like their commitment to providing the leading software experience, iTero also places emphasis on providing a great customer experience by assigning you a dedicated support and integration team with every scanner purchase.

The purpose of these teams is to ensure you and your staff are efficiently and properly trained on using your scanner. iTero additionally offers self-paced, interactive courses, videos and other customized instructional support, all as an added value to you and your team.

This hands-on approach is one reason doctors find more success with iTero. With over 15 years exclusively focused on I/O scanners, iTero also offers customer value-added support through their on-demand learning platform, including live online training, clinical training resources, and more.

Standard & Premium Features

One of the main ways iTero scanners differentiate their value proposition from other brands is through their advanced features. As previously mentioned, iTero offers a range of standard and premium features to help doctorsprovide the best patient care.

Below is a list of some of the features that distinguish an iTero scanner from competitors:

  • Standard: 
    • Invisalign compatibility
    • Intraoral photography functionality
    • Flexible mobile configurations for easy transportation, operatory setup and chairside visualization (includes cart and laptop configurations)
    • Upgradeability path
  • Premium:
    • Faster computing power
    • HD imaging
    • 3D intraoral camera
    • Interproximal caries detection
    • Cable-free design
    • VESA compatible mounting

Warranty

One consideration that is sometimes overlooked is the warranty information on your scanner. The warranty period helps you maximize on the upfront usage of your scanner. iTero warranties are comprehensive to ensure you don’t miss on valuable scanning time, with coverages on hardware replacement as well as providing fast spare parts shipment.

Advantages of Buying a CPO Unit 

Now that we've talked about some of the value-proposition features and benefits included with all iTero scanners, let's dive into the benefits of buying an iTero certified pre-owned unit like the iTero Element Flex Foundation CPO Intraoral Scanner from Renew Digital.

  1. NO MONTHLY FEES
    • One major consideration when purchasing is if scanning will require a registration and monthly access fee. In an effort to reduce costs for you, in addition to savings through purchasing used equipment, our certified pre-owned iTero scanners include 3 years of monthly access with no additional fees*.
    • With a CPO scanner purchase, you also have the option to continue using the scanner with out monthly access fees. Ask a Renew Digital sales rep to learn more, call 888-246-5611 or completing an online form here.
  2. ALL-INCLUSIVE PRICING
    • Wand, Tips & Case - We provide your scanner as well as 25x single-use tips and a custom carrying case. These tips from iTero are disposable, which benefits your workflow and performance compared to other brands. With disposable tips, you slide on a new tip, the scanner auto-calibrates and performs as a brand new scanner every time. This also improves the time it takes to ready the scanner for the next patient.. taking seconds to replace versus competitors which often require a calibration in between replacing tips.
    • 3D Optimized Laptop - While some iTero models use a cart, dental professionals we speak with prefer operating their scanner with a touchscreen laptop for its portability and easy chair-side viewing. Renew Digital pairs your iTero CPO scanner with a laptop ahead of delivery so your scanner is ready for use right out of the box.
    • My iTero Software Access - Every iTero model we sell comes with software access to get you scanning and creating new patient files quickly. Again, this benefit comes with no monthly fees!
  3. MANUFACTURER SUPPORT & TRAINING
    • After the purchase, you will be contacted by one of the dedicated iTero Support and Integration teams. iTero Certified Pre-Owned scanners are supported just like new scanners with a dedicated team of service and support staff that practices can access. This also includes a learning track via self-paced, interactive courses, videos, and other customized instructional support.
  4. 3-YEAR WARRANTY
    • Your iTero purchase includes a 3 year comprehensive warranty handled directly through iTero. It covers 100% repair or replacement of defective parts at no additional cost during the service term. Note that this warranty does not include abuse to the scanner or laptop.
  5. INVISALIGN & RESTORATIVE WORKFLOWS
    • With the iTero Element Flex Foundation Certified Pre-Owned intraoral scanner, you have 3 years of basic Invisalign access and the ability to utilize the award-winning iTero Restorative Platform. The Restorative Platform is a chairside CAD software, engineered to provide dental professionals the ability to design and produce precision-fit restorative treatment options. From crowns and bridges to edentulous cases, iTero scanners boost your efficiency so you can get more out of your chair time.
  6. RENEW DIGITAL EXPERTISE  We include quick start guides to help you unpack and set up your scanner.
    • Your purchase includes a pre-configured 3D-optimized laptop with your purchase for true "plug-and-play" operation.
    • We support you throughout the entire sales and implementation process with our 5-star level of service (check out our Google reviews!)

Ready to Get Started?

For over 10 years, doctors have recognized Renew Digital as the leader in certified pre-owned dental imaging. We’ve worked with thousands of doctors, saving our customers 30% to 50% on new list prices with a wide inventory of certified pre-owned machines, including intraoral scanners as well as panoramic, pan/ceph, and CBCT systems. We carry the leading brands most requested by doctors so that we can bring you the best value for your practice, not just the brand we represent.

Renew Digital is proud to be an authorized dealer of iTero Element scanners. We proudly offer the iTero Element Flex Foundation CPO Intraoral Scanner, which offers a 3D-optimized laptop for true “plug-and-play” operation. These scanners are supported just like new ones, with a dedicated team of service and support staff, giving you the same performance as a new unit.

These scanners also come with the award-winning iTero restorative platform and basic Invisalign access, all with no recurring costs for 3 full years. This means you’ll have no monthly fees on your software, subscription, and warranty. We offer this complete package, the iTero Element Flex scanner, laptop, and bundled warranty and integration teams all for just $15,995.

Get started with your purchase plan by reaching a dedicated sales rep by calling 888-246-5611 or completing an online form below.

*Following initial three-year service plan, additional charges will apply for remote support connection and repairs for customers not on a service plan. Additional charges may apply for software upgrades and cloud storage for customers not on a service plan. There is no commitment to move to a service plan after 3 year, but customers have an option to purchase a service plan after initial term.

iTero, among others, are trademarks and/or service marks of Align Technology, Inc. or one of its subsidiaries or affiliated companies and may be registered in the U.S. and/or other countries.