Renew Digital Staff Spotlight: Steve O'Neil

Hi, I am Steve O'Neil, I am the Installation Manager here at Renew Digital, and I'm going to share a little bit about myself.

Who is Steve? 

So, I'm relatively newcomer here at Renew Digital. On the day after Thanksgiving, or the Monday after Thanksgiving, in 2021, I started as the Installation Manager. I manage a team of nine Installation Technicians who are located around the country. They are the team that puts in the machines here at Renew Digital, so I work with all of those guys to make sure that installation day goes well! And I work with our Project Managers to make sure that they have all the tools that they need, so the day of installation goes smoothly, and we are, so everything is successful on those days!

Now, who is the real, outside-the-dental-world Steve?

When I'm not at the office, I enjoy doing a lot of fix-it projects/handyman projects around my house. And I enjoy motorcycling and golf, which I used to do a lot of. Takes a kind of a third place to those two things, since I have a house that was built in 1955, so it's needed quite a bit of work. And, I really enjoy getting on the motorcycle with my wife. We go on cross-country trips and other things on the motorcycle.

How did you land at Renew Digital?

I've had a relationship with Lyle, one of our co-founders, almost since Renew was founded. He and I go back quite a ways, where we'd have long conversations. And, I would refer a lot of my customers when I was selling new machines to Renew Digital. I was just always impressed with the way that they treated the customer, you know, their devotion to the customer experience, the condition of the machines that they had, and all those sorts of things. So, I've been working with Renew from that side of the fence for over 10 years, almost like I said almost since they started back in 2010. 

What would people be surprised to learn about you?

I actually was on the radio when I was in college. I worked at the campus radio station in Eau Claire, Wisconsin. I had a show on Saturday nights from 7 to 10 p.m, and I was on the radio!

What is your favorite thing about working for Renew Digital?

My favorite thing about working for Renew is the the small company atmosphere. And it sounds cheesy, but the dedication to the customer, like I said, with my relationship going back 10 years. Seeing that from the other side of things, it's just been a really refreshing thing to be involved in this organization from that level. But, you know, the favorite thing is just the way that everybody digs in. Nobody ever has the kind of with the attitude of "that's not my job". People are ready to get things done that need to get done, and that's that's a great that's a great place to be!

How would your co-workers describe you?

I think they'd say that I'm loud!!

Favorite guilty pleasure?

My guilty pleasure would be ice cream. Even to the extent that I make my own ice cream! I rarely will buy it, but I make it. I have a Cuisinart ice cream maker, and I have a special recipe that I use. I will make my own recipe, and it's nothing fancy. It's just a basic vanilla bean with with Heath bar pieces in it, so that's my that's my guilty pleasure. I'll have that most nights, unfortunately, and it shows right there.

Favorite vacation spot?

I just like seeing different places, so I'll say that my favorite vacation is the one that I haven't been on yet!

What was your childhood dream?

I don't know that I really had one, you know, it wasn't to be in the dental X-ray business, I'll tell you that.

Final thoughts?

Thank you so much for taking the time to get to know our team and hopefully we get a chance to work with you! If we can help you with anything feel free to give us a call at (888) 246-5611 or contact us online. Thanks!